Unnlink HDMI KVM Switch 4K 30Hz USB 20 Switcher Sharing 4 USB Ports for 2 Computer Share Mouse Keyboard Monitor Printer.

Or I've been told you can set the resolution of all 3 monitors as the same, although this is not desirable.Unnlink HDMI KVM Switch 4K 30Hz USB 20 Switcher Sharing 4 USB Ports for 2 Computer Share Mouse Keyboard Monitor Printer On the personal computer, turn off the monitor that has the different resolution from the others. Mouse pointer will not be visible or loss of control of mouse pointer occurs On the work computer, open skype, teams or any conferencing program and share screen with someoneĤ. Connect to work computer through remote desktopģ. Personal computer has 3 monitors, one of which is a different resolution than the othersĢ. When I disable the monitor that has a different resolution on my personal computer, and reconnect to my work computer with remote desktop, my mouse pointer is visible to others when I am sharing my screen and I do not lose control ofġ. Remote desktop doesn't like when not all of the monitors have the same resolution, especially when screen sharing on the computer

My 3rd monitor has a different resolution than the other two monitors. It seems that any computer I connect to remotely has the same problem which leads me to belie it has something to do with the remote desktop connection between my personal computer and my work computer.Ĭan you please provide here the version of your Skype app? Thanks!Īctually I believe I found out what was causing the issue. I also tried to connect to a different work computer via remote desktop and the pointer problem also occurred on the other computer. I am completely stumpedĪs another troubleshooting step, I tried sharing my screen directly from my personal computer and it works just fine. I've tried adjusting every mouse setting there is (pointer style, do not hide when typing, windows theme, pointer size, pointer trail, etc.) as well as updating all of the video and mouse drivers on my work computer with no luck. Meaning whenever I try to move the mouse, it moves back to the center of my 3 monitors (setup in a pyramid arrangement). The problem I am having is that when I am using my work computer (via remote desktop) and try to share my screen using any app on the workĬomputer (Skype for business, Teams, Bluejeans, etc.), one of two things will happen:ġ) The other participants in the meeting can see my screen but they cannot see my mouse pointerĢ) The other participants in the meeting can see my screen and mouse pointer but I lose control of my mouse.

I connect to my work computer through my personal computer via remote desktop through our company's RD gateway server.

Sharemouse troubleshooting